http://galenwilk.com/2009/07/why-exclusives-never-seem-to-have-the-customer-in-mind/ Galen Wilk's portfolio and musings Sat, 14 Nov 2009 23:57:11 -0600 http://wordpress.org/?v=2.8.6 hourly 1 http://galenwilk.com/2009/07/why-exclusives-never-seem-to-have-the-customer-in-mind/comment-page-1/#comment-10 Jan Wilk Sat, 11 Jul 2009 12:24:51 +0000 http://galenwilk.com/?p=111#comment-10 I like AT & T better than Verizon because in live in rural Maine and it works so much better for me. I get much better coverage. i agree that most companies today do not think of the customer first. That is a very old fashion philosophy that would be nice to bring back. LL Bean works that way and I think that is one reason they are so successful among others. It's not just good product that counts but good customer service that is also important! I like AT & T better than Verizon because in live in rural Maine and it works so much better for me. I get much better coverage. i agree that most companies today do not think of the customer first. That is a very old fashion philosophy that would be nice to bring back. LL Bean works that way and I think that is one reason they are so successful among others. It’s not just good product that counts but good customer service that is also important!

]]> http://galenwilk.com/2009/07/why-exclusives-never-seem-to-have-the-customer-in-mind/comment-page-1/#comment-9 Sarah Thu, 09 Jul 2009 01:30:32 +0000 http://galenwilk.com/?p=111#comment-9 So true. I really want an iphone, but am dreading the move to AT&T. Their customer service was really rude to me when I asked about switching and I know the coverage isn't quite as good. Too bad my hand is being forced by the fact that they offer a better phone. So true. I really want an iphone, but am dreading the move to AT&T. Their customer service was really rude to me when I asked about switching and I know the coverage isn’t quite as good. Too bad my hand is being forced by the fact that they offer a better phone.

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